Terms & Conditions

These Terms & Conditions govern your use of our website and summarise the basis on which we offer loans. By using this website or applying for a loan, you accept these terms. The full, binding terms of any loan are set out in the loan agreement you sign.

Using this website

The information on this website, including the loan calculator, is for general guidance only. Calculator results are indicative estimates, not an offer or a guarantee of credit.

Eligibility

To apply you must be at least 18 years old, resident in Malawi, and able to provide valid identification, proof of income and any other documents we reasonably require. Lending is subject to our affordability and KYC checks.

Applications and approval

Submitting an enquiry or application does not create a loan. We assess each application and may approve, decline, or offer different terms at our discretion. A loan exists only once we have approved it and you have signed the loan agreement.

Interest, fees and charges

Our loans carry interest on the reducing balance plus one-off fees, which are financed into your loan. The exact amounts, instalments and total repayable for your loan are shown in your loan agreement before you sign.

Repayments

You agree to repay your loan in the instalments and on the dates set out in your agreement. Where you are on our payroll scheme and your employer participates, repayments may be deducted from your salary.

Late payment and default

If an instalment is overdue, a late charge applies after a short grace period. Continued non-payment may lead to recovery action and may be reported to a credit reference bureau.

Early repayment

You may repay your loan early. We do not charge a penalty for early repayment.

Governing law

These terms are governed by the laws of the Republic of Malawi, and disputes are subject to the jurisdiction of the Malawian courts.

Changes

We may update these terms from time to time. The latest version always appears on this page.